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At HelloDirect.com, we guarantee fast shipping. Why? Because we know
how frustrating it can be to find the product you've been looking
for—and have to wait weeks for it to arrive. That's why we ship
90% of our orders the same day we receive them. Take a moment to browse
our shipping and ordering policies below. If you have any questions,
call us at 1-800-435-5634 (1-800-HELLO34), toll free.
Hello Direct processes orders Monday through Friday. Orders placed after 4:00 p.m. Friday, EST, or on Saturday or Sunday will be processed the following Monday.
Saturday
delivery:
Overnight delivery for orders placed on Friday
to be delivered on Saturday will require an extra charge (additional
$10 added to overnight charge). Otherwise, the order will
arrive on Monday. Next-day air charges will apply.
Cut-off
time for next-day shipping:
More than 90% of orders are shipped the same day they're received. Orders placed before 4:00 p.m. Eastern Standard Time (1:00 p.m. Pacific) will be processed the same day pending credit approval. In most cases, your order should arrive within 1-2 business days. Orders placed after 4:00 p.m. EST (1:00 p.m. Pacific) will not be processed until the following business day.
Special note: Orders that need to be shipped via UPS must be placed before 3:30 p.m. EST for next-day delivery.
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- UPS Next Day Air Early A.M. (8 A.M. to major cities)
- UPS Red (10:30 A.M. Next Day)
- UPS Blue (End of 2nd business day)
- UPS Ground (1 to 6 business days)
- USPS STD Mail - non-traceable (7 to 14 business days )
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| Orders shipped to the states of California will have sales tax added to their order totals. |
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| International and territory shipments |
For shipments to the U.S. Virgin Islands and Guam, please note that
the customer is responsible for all customs and duty charges.
Our standard shipping method to Guam is UPS Red (Next Day by 10 a.m.).
For additional shipping options and rates, please e-mail us at ordering@hellodirect.com.
Due to government restrictions, licensing/certification requirements,
and telephone network compatibility issues, our products are not
currently available for shipment outside of the United States (including
Canada). Our products have not been tested for use outside of the
United States. Many of our products may not be compatible with the
telephone equipment and electrical requirements of other countries. |
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| Hello
Direct does not currently show inventory levels on site. Notice
will be sent by e-mail within 24 hours of backorder status. Shipping
prices are unaffected by backorders. If you need an item overnight
and you wish to verify if it is in stock please e-mail us at ordering@hellodirect.com.
Shipping is calculated based on number of days it takes the carrier
to deliver the package once it is in their hands, not how many days
it takes us to get the product to you. Ordering an item does not
guarantee that it is in stock. Orders will be held until the order
is complete unless otherwise requested. |
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Hello Direct accepts: Visa, MasterCard, American Express, Novus, Discover, and Diners Club
By phone: 1-800-435-5634 (1-800-HELLO34)
By fax: 1-800-456-2566
By mail:
Hello Direct
77 Northeastern Blvd.
Nashua, NH 03062
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1. A purchase order will be required for all open term orders
being placed over $500.00.
2. A purchase order will be required for all Government
(Federal, State, Local) or Educational facility orders
regardless of dollar amount.
3. Hello Direct reserves the right to request additional
information such as a completed credit application or
purchase order regardless of dollar amount.
Please fax all purchase orders to:
Hello Direct Inc.
Attn: Sales
Fax: 1-800-456-2566
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Does your company order 50 or more headsets per year? Or 4 or more
teleconferencing units? If so, you're entitled to your own Corporate
Account Executive, and a host of other benefits. To learn more about
the Hello Direct Corporate Accounts Program, e-mail at xpressit@hellodirect.com
or call our toll-free Corporate Accounts hotline at 1-888-208-0102. |
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We're only human. Therefore, from time to time it is possible that we
may publish a price on this web site that is incorrect. Such an
inaccuracy may relate to pricing and availability. We reserve the
right to correct any errors, and to update information at any time
without prior notice. We apologize for any inconvenience an occasional
error or omission may cause you, and we hope you will continue to
find ordering from HelloDirect.com as convenient and satisfying
as we intend it to be. Our customers mean everything to us.
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May 20, 2013
1-800-435-5634
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Panasonic
4-Line Office Phone |
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Government Center
