Product Information

The Polycom Productivity Suite includes three productivity-enhancing applications that help companies communicate and work more efficiently: Visual Conference Management, Corporate Directory Access, and Local Call Recording.

The suite also features two applications for IT managers: Voice Quality Monitoring which measures the quality of a VoIP call in real time, and Third Party Call Control which enables a third-party application to control the phone and to obtain state status.

With this unique suite of applications, Polycom increases the value of SoundPoint IP phones to help companies communicate and collaborate more productively.

Get the most from your Polycom IP phone with these productivity-enhancing applications:

Visual Conference Management &mdash provides an intuitive visual interface to set up and control a four-party conference call from the phone's display, including the ability to easily add, drop, split, mute, and put callers on and off hold.

Local Call Recording — allows users to record any conversation locally on the SoundPoint IP 650 phone using a standard external USB drive. This application is especially helpful in regulated industries such as legal and finance, where calls may need to be recorded for regulatory or record-keeping purposes.

Corporate Directory Access — enables any SoundPoint IP phone to connect to an LDAP-compliant data store (including Microsoft® Active Directory) that contains all corporate contacts without the need to store them in a separate directory. This eliminates directory duplication and accelerates time to connect to your contacts. Users can search on first name, last name, or phone number and create a filtered list of contacts to browse, select, and call. They can also opt to store any LDAP contact into their local contact directory.

Voice Quality Monitoring — enables the phone to report voice quality metrics directly from the phone in real or near-real time to a monitoring system. Metrics can be custom configured to give the administrator a great degree of flexibility on how and when they want to view and analyze metrics.

Third Party Call Control — enables a third-party application to control the phone, as well as obtain the phone's state information using the CSTA for SIP user agents (uaCSTA) standard. The uaCSTA standard is ideal for integrating the SoundPoint IP phone with unified communications systems, such as Microsoft® Live Communications Server 2005, where telephony can be easily integrated into the overall multimodal unified communications.

Polycom Productivity Suite applications support the following phones:

• Visual Conference Management: SoundPoint IP 550, IP 560, IP 650 phones
• Corporate Directory Access: All SoundPoint and SoundStation IP phones
• Local Call Recording: SoundPoint IP 650 phone
• Voice Quality Monitoring: SoundPoint IP 320, IP 330, IP 430, IP 501, IP 550, IP 560, IP 601, IP 650 phones; SoundStation IP 4000 conference phone
• Third Party Call Control: All SoundPoint and SoundStation IP phones

Software Versions SIP 3.0 or later is required Bootrom 4.0.1 or later is required

Product Specification

What's in the box?

Productivity Suite Software, User Guide

Manufactured by Polycom
Mfr. Part Number 5150-47232-001