Product Information

CallPilot 100 for Norstar Integrated Communications Systems is a state-of-the art messaging system for small to mid-sized businesses with 10 to 40 mailbox users. Scalable and affordable with a host of applications, CallPilot 100 lets you easily and incrementally add, and pay for, features and mailboxes as you grow.

Advanced messaging capabilities give you a competitive edge.

CallPilot's sophisticated features help you be more competitive by increasing employee productivity and improving customer satisfaction:

• Scalable up to 40 mailboxes, with a migration path to more sophisticated features.
• Embedded applications let you easily grow as your business needs change, with simple key code activation.
• Advanced integrated applications such as Auto Attendant, Voice Messaging, Custom Call Routing (CCR), and Basic Call Center give you a competitive edge.
  • Auto Attendant: Your own personal receptionist, Auto Attendant answers your telephone and takes messages for everyone in your company 24/7.
  • Voice Messaging: CallPilot 100 activates 10 to 40 mailboxes, and includes a long list of standard options like auto answer with personal greeting, broadcast messages, deliver options (private, urgent, etc.), interrupt caller leaving a message, recovery of deleted messages, and more.
  • Custom Call Routing: This feature cuts down on “telephone tag” by giving your customers and suppliers direct access to the person they want to reach, allowing them to ask a question or leave a message anytime.
  • Call Center Basic: Designed for businesses that require a small call center with more sophisticated applications, Call Center Basic activates 10 agents and 2 queues, and is scalable as your business grows.
• Web-based management interface makes system administration easier than ever before. All you need is a web browser. Plus, all of the messaging options are already embedded in your CallPilot 100 Module and can be activated with a key-code to add mail boxes and applications as your needs expand.
• Risk-free application trials lets you try and buy only the applications you've tested and approved.

Before you buy:

Norstar CallPilot 100 18-Month service warranty replaces the Hello Direct 30-Day Money-Back Guarantee.

Due to manufacturer policies, this product does not qualify for Hello Direct's 30 day Money Back Guarantee. Returns for replacement will, however, always be accepted if the product fails to work when you receive it.

Manufactured by Nortel Norstar
Mfr. Part Number cp100mb10n