Poly CCX 400 MS Teams Business Media Phone

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SKU: PLY-2200-49700-019
MPN: 2200-49700-019
  • Touch Screen convenience, 5" multi-touch LCD display
  • Award-winning Poly audio technology
  • Two GB Ethernet ports offer cost savings and performance benefits
  • One USB port (Type A) for headset connection
NOTE: Return Restrictions May Apply

Poly CCX 400 Phone

MS Teams Business Media Phone


  • Touch screen convenience with a 5" multi-touch LCD display
  • Hear every nuance with award-winning Poly audio technology
  • Two Gigabit Ethernet ports offer cost savings and performance?benefits
  • One USB port (Type A) to connect a headset

CCX 400 is the entry level or common area phone in the “next-generation” CCX phone family of phones. With a 5 inch color touch screen and Android 9 powered performance, this phone is easy to use and sounds great—and blocks out the background noise to keep your conversations on track.

Hear every nuance with the industry's best sound quality, featuring Poly HD Voice and Poly Acoustic Clarity. Eliminate distracting background noise with Poly Acoustic Fence.

Poly CCX 400 improves collaboration and increased productivity-- always on and ready for the next call. CCX 400 combines and attractive, ergonomic design with an intuitive user-friendly touchscreen interface that together reduce the time spent learning new features and functions.

Easy for IT to manage with robust provisioning and management of telephone deployment and support.

Click here for return policy information.

Console, handset with handset cord, Network LAN cable -- CAT5e, desk stand, setup sheet
User interface features:
  • Gesture-based, multitouch-capable capacitive touch screen
  • 5-inch color LCD (720 x 1280 pixel)
  • 9:16 aspect ratio
  • Screen saver
  • On-screen virtual keyboard
  • Voicemail support
  • Adjustable base height
  • One USB type-A port (2.0 compliant) for media and storage applications
  • Unicode UTF-8 character support
  • Adjustable font size selection (regular, medium, large)
  • Normal and dark mode
  • Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio features:
  • Poly HD Voice technology delivers lifelike voice quality for each audio path; handset, hands-free speakerphone, and optional headset
  • Poly Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
  • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
  • Frequency response—150 Hz—7 kHz for handset, optional headset and handsfree speakerphone modes
  • Codecs: G.711 (A-law and ?-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • OPUS support

  • 802.1X authentication and EAPOL Media encryption via SRTP
  • Transport layer security (TLS)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables

  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
  • External Universal AC/DC Adapter (optional) 5 VDC @ 3 A (15 W)
  • ENERGY STAR® rated

Operating System: Android 9
  • 18.1 cm x 21.5 cm x 5.0 cm WxHxD
  • 7.1 in x 8.5 in x 2.0 in WxHxD

Weight: Unit weight: 1.043 kg (2.23 lbs)
Warranty: 1 year
Headset and Handset Compatibility:
  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B
  • 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially-available TTY adapter equipment
  • USB headset support

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