Articles tagged #TECHNOLOGY
Articles tagged
#TECHNOLOGY

When to Replace or Upgrade Your Company’s Phone System

One unavoidable fact about running a business is that eventually, all the hardware you’re utilizing will depreciate and become outdated.[1] Beyond this, there are also other situations where a phone system upgrade is a good decision for the company. The problem is that it’s not always obvious. So, to help you, here are some signs that you need to upgrade your business phone system.

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How to Use Technology to Improve Customer Service

Customer service can be a deal breaker these days, but simply having great customer service often isn't enough. It's not enough to have the right attitude; you also need the right equipment to address the issues that may crop up while doing business.[1] This means that new technology for customer service is absolutely critical. It's possible to learn how to improve quality customer service with technology. A variety of products can help with this. Here's a look at some of the best products.

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