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About Us

Call One, Inc. and Hello Direct
Your Trusted Partners in Business Communication

For over 35 years, Call One, Inc. and Hello Direct have redefined business communication with innovative audio and video solutions that empower organizations to thrive. Founded in 1987, both companies share a rich history and a passion for helping businesses achieve seamless connectivity. Since acquiring Hello Direct from Jabra in 2013, we have combined our expertise to cater to diverse business needs.

Two Companies, One Mission: Enhancing Business Communication

Call One, Inc. and Hello Direct operate as distinct entities but share a common goal: providing professional-grade audio and video solutions tailored for personal and team workspaces. We help businesses find the right communication tools to ensure superior audio and video quality in any environment.

Call One, Inc: Streamlining Enterprise Tech Deployments

Call One, Inc. specializes in large enterprise solutions, simplifying complex technology deployments. Our expertise includes:

  • Mass Deployments: We efficiently manage large-scale technology rollouts.
  • Seamless Procurement Integration: Our solutions integrate smoothly with enterprise procurement platforms.
  • Expert Project Management: From planning to execution, we ensure a hassle-free implementation process.

Hello Direct: Empowering SMBs with Expert Guidance

Hello Direct supports SMBs without dedicated IT teams by simplifying audio and video solutions. Our offerings include:

  • Curated High-Quality Products: A carefully selected range of reliable solutions.
  • Competitive Pricing: Cost-effective options without compromising quality.
  • Personalized Support: Expert guidance to help SMBs choose the right tools.

Shared Resources, Enhanced Experience: Customer Experience Center

Both Call One, Inc. and Hello Direct clients benefit from our state-of-the-art Customer Experience Center, where they can explore the latest collaboration technology in real-world settings. Our themed Experience Rooms showcase industry-leading brands, including Logitech, HP Poly, Jabra, Yealink, Owl Labs, Neat, ClickShare by Barco, Rocware, Airtame, ScreenBeam, and Shokz. From bone conduction headsets to Microsoft Teams Rooms, Zoom Rooms, and BYOD setups, clients can test solutions firsthand.

What Sets Us Apart

  • Proprietary Tools: Our exclusive tools analyze client needs and recommend tailored solutions.
  • Expert Project Management: From planning to deployment, we ensure seamless implementation.
  • Customer Experience Center: A hands-on facility to test and compare the latest technology.
  • Real-World Product Testing: Rigorous testing ensures reliability and performance.
  • Custom Comparison Videos: Visual guides to help clients make informed decisions.
  • Dedicated Teams: Passionate professionals committed to long-term customer success.

Looking Ahead: Co-Branded Marketing and AI-Powered Solutions

Our investment in AI and automation will revolutionize your experience, connecting you to the right expert faster and simplifying every step of the process. In 2025, expect more co-branded marketing initiatives and intelligent systems that streamline customer interactions based on location and business size.

Our Commitment

At Call One, Inc. and Hello Direct, we believe technology should empower businesses, not complicate them. With our expertise, comprehensive resources, and commitment to customer satisfaction, we are your trusted partners in business communication.

How to reach us:

Call us at 1-800-435-5634 (1-800-HELLO34) Monday through Friday, 8 a.m. to 5 p.m. EST

Please email us anytime at xpressit@hellodirect.com or fill out this online form to let us know how we can help.