Featured Articles

How to Increase Social Distancing in Your Office in Simple Steps

In the United States alone, over 36 million people have been infected by the COVID-19 virus.[1] Last year, many offices had to close as the virus spread. Fortunately, many companies allowed their employees to work from home so that they could keep their operations going. With many businesses now opening back up, workers are headed back to their offices. If you have already or are considering opening your office back up, there are a few ideas for social distancing in the office that you can adopt to keep your employees safe.

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Top Tips to Host the Best Videoconference

The need to host high-quality videoconferences is more prevalent than ever and learning how to have a videoconference is almost a requirement these days. Therefore it is so important that you pick up as many videoconference tips and tricks as possible.[1] Thankfully, there are several tips for a videoconference that anyone can use.

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How to Keep COVID-19 From Spreading in Your Company

As a business owner, the policies you use to protect yourself, your employees, and your customers from COVID-19 will be important. This is especially true now due to the delta variant.[1] So, what should you do to prevent the spread of the virus in your office environment? Here's what you need to know.

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How to Use Technology to Improve Customer Service

Customer service can be a deal breaker these days, but simply having great customer service often isn't enough. It's not enough to have the right attitude; you also need the right equipment to address the issues that may crop up while doing business.[1] This means that new technology for customer service is absolutely critical. It's possible to learn how to improve quality customer service with technology. A variety of products can help with this. Here's a look at some of the best products.

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Use Technology to Help You Track Remote Workers Effectively

Allowing your employees to work from home or from their local café offers a myriad of benefits from increased productivity to lower office rental costs. Yet while the benefits of remote workforces are thoroughly documented by a consistently increasing number of studies, there are also hurdles unique to businesses that employ remote workers, one of which is tracking their performance. Here's how to track remote workers with technology.

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Which Headset Is Right For Me?

There are two types of people: those who remember to plug in their headsets at the end of the day and those who occasionally forget. If you have a regular routine before you leave or checking your emails, tidying your desk, and plugging in your headset, a headset with a charging cord may work great for you. It's important to get to work in the morning and have a fully-charged headset so you can talk to clients or listen to videos whenever you need to. If you've ever come to on Monday and realized your headset was left on all weekend and the battery is drained, a headset charging dock may be your key to always being charged and ready to go.

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One Size Doesn’t Fit All for Audio Equipment

Staying on top of telecommunications within your organization or business is a key priority for optimal operations. Factors like choosing the best headphones for your office environment can assist your employees in their duties. At Hello Direct, we have helped many customers meet their expectations with our specialized audio solutions.[1]

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What to Consider Before Buying Video Conferencing Technology

You're in the market for video conferencing technology. You've been doing your research, and you know that you need equipment to connect with clients. Unfortunately, you're not sure what to buy. What are some things you should consider before making a purchase? This article discusses the four questions you should ask yourself to ensure that you get the best equipment possible.

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Logi Dock — All In One Solution

When it comes to work from home (WFH), the more organized and efficient you are, the better. This is especially true when it comes to your computer. If you're constantly juggling multiple cords and adapters to use your laptop, then you need a Logi Dock.

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How to Equip Your Staff to Succeed in the Digital World

48% of employees will now keep working remotely after the COVD-19 pandemic, compared to just 30% beforehand. To support an influx of work-from-home staffers, businesses must equip their employees with the necessary tools and knowledge to succeed. However, this can be challenging for some organizations, as not everyone is familiar with or comfortable working with technology. In this blog post, we will discuss some tips for helping your staff adapt to the digital world.

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Jabra Meet Anywhere Bundles

When it comes to work from home (WFH), the more organized and efficient you are, the better. This is especially true when it comes to your computer. If you're constantly juggling multiple cords and adapters to use your laptop, then you need a Logi Dock.

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When to Replace or Upgrade Your Company’s Phone System

One unavoidable fact about running a business is that eventually, all the hardware you’re utilizing will depreciate and become outdated.[1] Beyond this, there are also other situations where a phone system upgrade is a good decision for the company. The problem is that it’s not always obvious. So, to help you, here are some signs that you need to upgrade your business phone system.

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How to Increase Social Distancing in Your Office in Simple Steps

In the United States alone, over 36 million people have been infected by the COVID-19 virus.[1] Last year, many offices had to close as the virus spread. Fortunately, many companies allowed their employees to work from home so that they could keep their operations going. With many businesses now opening back up, workers are headed back to their offices. If you have already or are considering opening your office back up, there are a few ideas for social distancing in the office that you can adopt to keep your employees safe.

Read More

Top Tips to Host the Best Videoconference

The need to host high-quality videoconferences is more prevalent than ever and learning how to have a videoconference is almost a requirement these days. Therefore it is so important that you pick up as many videoconference tips and tricks as possible.[1] Thankfully, there are several tips for a videoconference that anyone can use.

Read More

How to Keep COVID-19 From Spreading in Your Company

As a business owner, the policies you use to protect yourself, your employees, and your customers from COVID-19 will be important. This is especially true now due to the delta variant.[1] So, what should you do to prevent the spread of the virus in your office environment? Here's what you need to know.

Read More

How to Use Technology to Improve Customer Service

Customer service can be a deal breaker these days, but simply having great customer service often isn't enough. It's not enough to have the right attitude; you also need the right equipment to address the issues that may crop up while doing business.[1] This means that new technology for customer service is absolutely critical. It's possible to learn how to improve quality customer service with technology. A variety of products can help with this. Here's a look at some of the best products.

Read More

How to Reduce Your Customer Service Wait Time

To run a successful, thriving business, you need to do everything that you can to make sure that your customers aren't left waiting for too long. [1] Luckily, it's possible to take steps to dramatically reduce the amount of time that your customers will have to wait. This will allow you to offer your products and services quickly and efficiently. Here's what you need to know about reducing wait times at your business.

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