Jabra Engage 40 MS Stereo USB-A with Control Unit
Jabra Engage 40 MS Stereo USB-A with Control Unit
Corded Over-the-head USB Headset with Busylight
DESCRIPTION:
Real-Time Call Insights: With Engage 40, calls become more effective, and customer experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance.¹ This is a contact center headset that’s got your back.
World-Class Microphones: Engage 40 features two high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation. This intelligent contact center headset enables speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.
Lightweight and Comfortable: Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 40 stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. Because a comfortable agent is a happy agent.
Tough and Flexible: We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 40 one tough contact center headsetready to face anything a day in a contact center can throw at it, and built to last. And we’re so sure of it, that each headset comes with a 3-year warranty. Engage 40: built for “oops”.
Impressive Sound Quality: Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with. We’re all about easy listening.
Built-In Hearing Protection: With the Engage 40’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents. And happy agents give great customer service.
FEATURES:
- Next-Level Call Handling: Engage 40 has an inline control unit so you can handle calls at lightning speed with call answering, mute, and volume buttons right at your fingertips. With programmable buttons built for even more efficiency, your everyday actions just got simpler. Consider your calls handled.
- Works with Everything: With the Engage 40, it’s easier to connect with your customers, as the headset is fully compatible with all leading contact center and Unified Communications (UC) platforms. There’s even integrated call control for Amazon Connect, Genesys Cloud CX, and NICE CXone², and it’s certified for Google Meet and Zoom, making for seamless customer interactions across the board. Playing well with others always pays off.
- Works with Everything: With the Engage 40, it’s easier to connect with your customers, as the headset is fully compatible with all leading contact center and Unified Communications (UC) platforms. There’s even integrated call control for Amazon Connect, Genesys Cloud CX, and NICE CXone², and it’s certified for Google Meet and Zoom, making for seamless customer interactions across the board. Playing well with others always pays off.
- Built-In Busylight: Avoid costly and annoying interruptions, with the built-in busylight on the Engage 40, which shows anyone around when it’s not a great time to chat, and allows you to stay focused on your customer. Set clear boundaries, without saying a word.
¹ Free software download required. Integrations available for selected platforms.See Jabra.com/Engageplus for more details.
² Software may be needed forconfiguration. Refer to jabra.com/platforms
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Audio: | |
Compatible software and/or apps: | Engage+, Jabra Direct, Jabra Xpress |
Form factor: | On-ear headband |
Connectivity: | USB-A |